Customers Service Representative (CSR) position- Quy Nhon Branch

Opportunity Description

Department the intern will be working in and its description: – Business Administration

Position Title: – CSR

Number of openings: – 1

Start Date: – 4/14/2023 End Date: – NA

Duration (weeks): – long term contract

Application Closing Date: – N/A

What is intern’s role in your company?

We are looking for a customer’s service representative who has:

· Well developed skills in prioritizing, organization, decision making, time management, and verbal/written communication skills.

· Good oral & written communication skill.

· Priority freshly graduated students qualified, enthusiastic, inquisitive.

· Practical business knowledge and experience of international trade and exporting market.

· Good communication, agility and passion for business.

· Ability to organize, work in teams, under high pressure.

· Have the skills to negotiate, negotiate and solve problems

· Record of successful distribution and logistics management

· Excellent analytical, problem solving and organisational skills

· Ability to work independently and handle multiple projects

What are the main activities is required to do?

Strategically plan and manage existing Logistics customers in Agriculture and wooden products; both inbound and out bound- Middle Vietnam Area.
Keep track of Rate, Schedule, delivery times, transport costs and efficiency
Resolve any arising problems or complaints
Maintain metrics and analyze data to assess performance and implement improvements
Comply with laws, regulations and ISO requirements
Organize tracking orders and customer managements.

Opportunity Specifics

Work Schedule:

From: – 08.15 AM

To: -17.30 PM

Weekend Work: – No

Net Salary (in USD) per month: – $300 Time for Salary Payment: – on 10 th

Notes about Salary payment (if any): -02 month trial salary 85% Net Salary

Company Computer: – Yes

Backgrounds: Vietnam Maritime University/ Transportation University or equivalent

Backgrounds	Required/Preferred	Level
Foreign Trade Economics	Required	Intermediate
Economics	Preferred	Intermediate
Shipping Economics	Preferred	Intermediate

Skills: – Eg: Java, C++, Jscript, WordPress, Salesforce, Training/Facilitating Skills, Marketing/Selling Skills, Project Management, Leadership Skills, Presentation Skills, Language Teaching Skills…

Skills	Required/Preferred	Level
Microsoft Word	Required	Advanced
Microsoft Excel	Required	Advanced

Languages: – Eg: English, French, Mandarin, Spanish…

Language	Required/Preferred	Level
English	Required	Intermediate
Chinese	Required	Intermediate
Click here to enter text.	Preferred	Choose an item.